Initial Contact: Customers contact the store to express consignment
Provide Details: Customers provide item information and photos (brand, model, purchase date, condition, ).
Preliminary Assessment: Store staff conduct a preliminary
Appointment: Schedule an in-store visit if the assessment is
II. In-Person Meeting and Inspection
Inspection: Store professionals inspect the item for authenticity and
Evaluation: Communicate the final evaluated price and consignment fees to the
III. Signing the Consignment Contract Fee Structure:
Items valued at $1200 or below: $180 flat
Items valued between $1201 and $10,000: 12% of the item's value + $50 service
Items valued above $10,000: 10% of the item's value + $50 service (Service fee includes authenticity certificate and shipping costs).
Contract Terms:
The minimum consignment period is 6 If the customer wishes to terminate the agreement within this period, a $150 early termination fee will be charged.
If the item is determined to be counterfeit, a $150 service fee will be
If the item is not sold by the end of the consignment period and the customer wishes to terminate the consignment, the item must be retrieved within 3
Contract Signing:
Confirm evaluated price and
Sign the consignment
Provide identification and proof of purchase (if available).
IV. Item Consignment
Listing: Photograph and list the item in-store and online.
Promotion: Promote the item through social media, email lists, and partner
V. Sales and Settlement
Sale Completion: Notify the customer when the item is Confirm transaction details.
Settlement: Deduct fees and pay the remaining amount to the Provide a sales statement.
VI. Unsold Item Handling
Consignment Period: Communicate with the customer if the item is unsold. Options: extend consignment, adjust price, or retrieve the
Item Retrieval: Schedule a Inventory and return the item to the customer.
